What our Customers say...



Awesome team helped me when my water heater leaked in my home. Very respectable.

My SERVPRO team is amazing!! I get daily updates, they are courteous, understanding and even empathetic! My team consists of Josh, Chris, Vernon, and Thor! They are all amazing at what they do and they are amazing humans, also!

Guys were great. On time, very friendly and listened to my concerns and made sure to explain exactly what would be happening and why. Would definitely recommend.

Very friendly and helpful. I don’t know what we would have done without them!

When dealing with extensive damage to our ENTIRE home, these guys have made it as easy as possible. Great communication and extremely hard workers. Alex has been an excellent team leader and has answered all our questions. Each day has ended with a conversation on what to expect the next day, and an opportunity to ask any additional questions regarding the days work. Can’t imagine using anyone else in a situation like this. Hopefully we will never need them again, but if we do we wouldn’t work with anyone else!

SERVPRO was exceptional.  The rebuild was seamless and the work looks great.  We could not be more satisfied. 

SERVPRO is a great company.  They responded immediately to our home after a severe storm hit the area.  I am very impressed with the level of service the provided. 

The team at SERVPRO was fantastic.  They were very professional and polite.  The process was seamless and we couldn't be happier with the results. 

SERVPRO was great to work with.  We are very impressed with the work and level of service they provided.   I could not be more thankful for the work. 

I am very thankful for the great team at SERVPRO.  They went above and beyond to ensure our home was safe and secure after a severe storm hit our area.  The work looks great and we couldn't be happier. 

SERVPRO was very professional and polite.  I couldn't thank them enough for the work.  I am very grateful.  Great work. 

SERVPRO was great to work with during this tragic time in our families home.  We couldn't be more thankful for the great team.  Thank you. 

I am very grateful for the team at SERVPRO.  They were great to work with and very professional.  We were able to return our home back to normal quickly and return to our home.  Thank you. 

We had a great experience with the team at SERVPRO.  They were very professional and polite.  The work looked great and we would defiantly use them again for our restoration needs. 

We had a great experience with SERVPRO.  I was very impressed with the work and process of the team and company.  Very satisfied. 

The SERVPRO team did an amazing job cleaning up the main sewer line backup into my basement. Thor (Project Manager) and his team were fantastic. 

I am quite impressed with the courtesy of all of the SERVPRO Shawnee/Merriam employees that helped with our mold problem in our basement! Thanks

We want to thank the team who came out to clean up our home. They treated every item as if it were a priceless work of art. We were so impressed with their kindness and compassion, their professionalism was outstanding. 

Matt and the SERVPRO of Shawnee team were simply first class. The two people who came to clean our house right after the storm were truly outstanding! Thank you all so much.

Our contact person, Thor was great to work with! He explained exactly what they were going to do to clean up our water damage.
And, his team cleaned up and hauled all the damaged wood away.

SERVPRO is so awesome! They worked around my business schedule so I didn't have to close and did an amazing job. Should we have a flood again we will definitely be calling them! 

SERVPRO is the company that you don't want to need, but are so thankful to have in your corner! Thank you so much for cleaning us up! 

Great service, the made us feel so comfortable and encouraging about all the repairs! I have never had experience with mold before and I am so glad I called them in, they were professional throughout the entire process. 

After our fire we were devastated about all of our lost items, or what we thought had been lost. SERVPRO of Greater Shawnee / Merriam was able to  restore so many sentimental items such as our seashells from our collection. That may sound silly but it was the little things you all were able to do that made us so happy!

Outstanding service from Matthew and his team, I have already told all of my friends and family who to call if they should ever need their services.

I want to thank you and your crew for yet another great job.  Your team is an extension of our staff and you made us look good again!

I know that nothing can prepare anyone for a fire of disaster to your home, but if we had to choose this experience to service, you would be in our life boat. EVERYONE IS AMAZING. On the last day of the move in, I shared a moment with Brenden about the angel statue we had that was charred very badly in the fire. There she was sitting in front of our house – Brenden commented that it would be different to start his day now that she wouldn’t be at the warehouse where he would see her every day. He will never know how much this meant to me, it is this kindness and true human compassion that makes your team special and stand out from any other restoration company.

I just wanted to express my appreciation for your generous service to our department. The health and safety for our firefighters is paramount and your contribution is sure to help us with this mission.

When we had the misfortune of water damage in our home on Nov 22 2016 after a terrible storm and SERVPRO of Greater Shawnee / Merriam was here to handle our claim. Since this happened the week of Thanksgiving it was a hectic work week and everyone was extremely busy. Michael and his crew were here within an hour, helping us and making sure we were holding up under the stress of almost all of our items in the basement being damaged by water. If I ever had a questions, concern of just needed reassurance, Michael was my go to person. He possesses all of the qualities and company would be proud of and that are lacking in most industries today.

I am so impressed with your staff and service. Thank you so very much.

Thank you to Josh and the whole crew who did their best to avoid disrupting our household and clean up as they went. They even wiped down my front door before they left!

Efficient and were quick to respond. Jesse and Roy were extremely helpful - professional - kind and hardworking. I can't praise them enough! 

Thomas took the time to explain everything to me and walked me through the process. Everyone was very nice! 

Josh, our project manager was phenomenal throughout. He was informative, understanding, provided timely responses, and empathetic to our needs. Overall a smooth process.

I was very impressed with the respect and care that everyone from SERVPRO treated me with.  Thank you so much!